Warranty Policy

Warranty Policy

We stand behind the quality of our products and are committed to providing reliable support to our customers.

Warranty Coverage

Our standard warranty period is one (1) year from the date of delivery. Select products may be eligible for an extended two (2) year warranty, which will be specified at the time of purchase.

This warranty covers defects in materials or workmanship under normal use. It does not cover damage caused by negligence, misuse, improper handling, unauthorized modifications, accidents, or normal wear and tear.

How to Submit a Warranty Claim

To initiate a warranty claim, please contact us via email, info@mybreedersupply.com, with your order details and a description of the issue. Our team will provide instructions for the next steps.

• The customer is responsible for return shipping costs when sending the item back for a warranty claim.

• Once we receive and inspect the defective or faulty product, we will repair or replace the item at our discretion.

• The repaired or replacement product will be shipped back to the customer at no additional charge.

• Our address is: My Breeder Supply, 300 E 7th Street, Elk City Oklahoma, 73644.

Out-of-Warranty Repairs

If a product is outside of its warranty period, any repair or replacement costs, including shipping, will be the responsibility of the customer. We will provide a quote for approval before proceeding with any out-of-warranty repairs.

WONDFO USA PRODUCTS:

Please note that we act solely as a distributor for Wondfo USA. As such, we do not administer or process warranties for Wondfo USA machines, tests, or related products. Any and all warranty-related questions, claims, or technical support issues with Wondfo USA products must be directed to Wondfo USA directly. For assistance, please contact Wondfo USA’s support team at vethelp@wondfousa.com or by phone at 1-866-375-HELP (4357)