Ship-Mate Software

Our software to download, read, and manage Ship-Mate logs.

The Ship-Mate Log Viewer is an application to view and store Ship-Mate temperature logs. It is intended for use only with the Ship-Mate Electronic Shipping Thermos. This application is not needed for the normal operation of the Ship-Mate Electronic Shipping Thermos. It is only used if you want to review temperature logs after shipments.

Our application requires Microsoft Windows 7 or better and Microsoft .NET Framework 4.5 (x86 and x64). The minimum hardware requirements are: 1 GHz Processor, 512MB RAM, and 5 MB of disk space with extra space needed for the log data.

A USB 2.0 A-Male to Mini-B cable is required to download the log from the Ship-Mate Electronic Shipping Thermos to your PC with our application.

To install our application please click on the Download & Install button below. After installation our application will automatically update if a new version is available.

  Download & Install  

Installing on Windows 10   If you see a security warning "Windows protected your PC", click on "More info" and then click the "Run anyway" button.

A Quick Guide on How to Download and View a Log

Launch the Ship-Mate Log Viewer application.

Connect a USB cable from your PC to the USB mini port on the bottom of the Ship-Mate lid. [Location of mini USB port]

The application will automatically download the log file from the Ship-Mate.

After the log is downloaded, depending on application settings, you may be ask if you want to clear the log on the Ship-Mate.

Under the Recent Trips column on the left, click on the date of the log you want to view.

On the right you will see a graph of the temperature conditions during shipping. All temperature data is in ° Celsius.

Double clicking on the date under Recent Trips will open a window showing the raw log data values.

Below the graph is an optional form for your records such as customer and other shipping information.


The Ship-Mate application comes with help built into it. Most elements come with popup tooltips when you mouse over them. The Help section will go into greater detail on how to modify certain application settings such as graph colors.

application with log graph

application with log data

* Screenshots are of version 1.0 of the application. Some elements may change in future versions. Data shown is sample test data.